Shipping Information

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Europe, USA & Australia.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

theshopliza are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

7-12 Business days

Canada, Europe

6-10 Business days

Australia, New Zealand

8-15 Business days

Central & South America

8-14 Business days

Asia

8-15 Business days

Africa

8-15 Business days

 

PROCESSING TIME VS SHIPPING TIME
Please note that processing time (1-3 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-3 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office). After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website. Processing Time - in very rare instances, may take longer than the stated expected timeframe. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.
SEPARATE PACKAGES
In some instances, an order may be split into different packages for any of the following reasons: - Certain items may be on back order- Weight restrictions for regular shipping imposed by the post office- Different designers/warehouse location (we work from multiple warehouses worldwide to bring you the best selections at affordable prices)
HOLIDAY SEASON
Due to high volume in sales during the months of October, November and December, we ask that you remain patient. Our customers are important to us, and WE strive to make you happy. With that said shipping times may take longer than expected, but we guarantee that you goods will come, and you will remain a loyal customer.

Max delivery time – 20 business days.

*This doesn’t include our 1-3 day processing time.

*All shipping times exclude clearance/customs delays.